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customer centricity; customer journey; customer experience

An Unexpected Tale of Two Belgian Chocolatiers

Customer Centricity

Customer Centricity during a Chocolate Experience I’m always amazed how some marketing fundamentals are so often overlooked. Although Customer Centricity may sound complex to implement, the basics are pretty straight forward as you can read below. Every year in April

Santa-Marketing April 30, 2018October 25, 2021 Marketing Thoughts Read more

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