effective as of 25th of December 2017
1. General Provisions
2. Collection and Use of Personally Identifiable Information
2.1 We require some personal information in order to provide our Services. The information we collect is necessary to provide our Services, and we do not collect any information which is not strictly required by the nature of the Service. Personal Information which we may collect includes:
- first and last name,
- contact e-mail address, and
- IP address.
2.2 We use personally identifiable Information only for the following purposes:
- verifying User’s identity,
- providing Services,
- providing customer support, and
2.3 We may keep records of any questions, complaints or compliments made by you and the response if any. Whenever you contact us, we will collect your name, e-mail address and any additional information which you provide. We will store and use your name and e-mail address only for the purpose of responding to your inquiries and we will remove such Information from our servers as soon as the inquiry is resolved, unless such information is necessary for the purposes listed in article 2.2. Information contained within the inquiry, free from any personally identifiable Information, will be stored on our servers for the purpose of improving our Services and providing the best customer support possible.
2.4 We may contact you using the available contact information provided by you, for any matters relating to the Services or compliance with our Terms, Policies or applicable laws and regulations (Service e-mails). These e-mails do not constitute “unsolicited commercial e-mail advertisements” and you are not able to opt-out of receiving them. You may opt-in or subscribe to receive e-mails about promotions, offers, events, surveys and everything else in connection with our business, and our affiliates (Promotional e-mails). You can choose not to receive these e-mails by following the opt-out procedure described in the e-mail.
2.6 We endeavor to maintain appropriate physical, procedural and technical security with respect to the collected information so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information which also applies to our disposal or destruction of personal information. We keep the personal Information we collect about you strictly confidential and only for as long as such information is necessary. We will remove and dispose of any Information we may have about the Users within sixty (60) days of leaving a comment or unsubscribing from our Promotional emails whichever is later, except where such Information is obtained or used in accordance with article 2.3 of this document.
2.7 Only authorized personnel operating under strict confidentiality agreements have access to personally identifiable Information. Although we take all appropriate measures in respect to keeping your information secure, you understand that no data security measures in the world can offer 100% protection. If we ever find or suspect a personal data breach we will without delay, within seventy-two (72) hours after becoming aware of it, notify the appropriate supervisory authority and Users about the breach.
2.8 Users may request access to and rectification or erasure of personal Information and the exercise of the right to object. Such requests are submitted to email@example.com.
3. Collection and Use of Non-Personally Identifiable Information
4. Storage and Transfer of Information
4.1 Information will be stored on secure servers hosted by OVH SAS, 2 rue Kellermann – 59100 Roubaix – France (OVH). Hosted servers are controlled and maintained in accordance with sufficient privacy safeguards. OVH may store or transfer Information to servers located in countries deemed adequate by the European Commission, or in countries which European Commission has not deemed inadequate, provided that such countries implement appropriate and suitable safeguards regarding the security of personal information.
5.3 You may withdraw your consent by unsubscribing from our Promotional e-mails or by informing us through e-mail firstname.lastname@example.org.
6. Cookies and similar technologies
6.1 Cookies help us optimize and improve the user experience of the Site by helping us deliver crucial functionalities. The cookies we use may vary over time as we continuously update and improve our Site.
7. Third Party Websites, Services, and Cookies
7.1 The Site or e-mails may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of such external websites. If you choose to follow such links to external websites, you do so at your risk.
7.2 We may use third party services like Google Analytics and other. Cookies from such services are used to collect data for statistical reports.
9. Contact Information